Safe & Responsible Platform

Play responsibly,
stay safe at as999

as999 believes that entertainment should always be controlled and enjoyable. Our responsible gaming tools and guidelines are here to help keep you protected.

Our Protection Tools

Set Deposit Limits

Restrict the amount you deposit daily, weekly, or monthly. Using this feature at as999 helps you stay within your budget and avoid overspending.

Time-Out Break

If you feel you need a break, temporarily suspend your account for anywhere between 24 hours and 30 days. During this time, login and betting will be completely disabled.

Self-Exclusion

If you need a long-term break, activate self-exclusion. Once enabled, the account cannot be reopened before the set period ends — this is a strong form of protection.

Betting History & Spending Tracker

View your complete betting history and deposit-withdrawal records in the Account section of as999. Analyse your own habits and make informed decisions.

24/7 Support Team

If you feel you are struggling to control your gambling, contact us via live chat or email at [email protected]. We are ready to help in both Bengali and English.

Awareness & Education

We are committed to making our players aware of the risks and signs of gambling harm. The information and guidance on this page will help you build healthy gaming habits.

What is responsible gaming and why is it important?

Online betting and casino gaming should be a form of entertainment — not a primary source of income. At as999 we believe it is essential for every player to know their limits and enjoy themselves within those limits. Responsible gaming means taking part in gaming while keeping control over your time, money, and mental state.

When gaming crosses the boundary of entertainment and turns into addiction, it can harm personal life, family, financial security, and mental health. We want every one of our users to stay healthy and happy.

How to create a safe gaming environment

The first step in responsible gaming is setting clear boundaries for yourself. The guidelines below will help you:

  • Decide in advance how much money you will spend per session and never exceed that limit.
  • Avoid the temptation to place larger bets to try to recover money you have lost.
  • Set fixed times for gaming and give priority to time with family and your social life.
  • Never bet with borrowed money or money set aside for essential expenses.
  • Avoid gaming during moments of stress, sadness, or loneliness.
  • There is no guarantee of winning in any game — always keep this in mind.

How to set a deposit limit

You can easily set a deposit limit from your Account Settings at as999. You can choose a daily, weekly, or monthly limit. Once a limit is set, it takes effect immediately. Increasing a limit is subject to a safety waiting period to prevent impulsive decisions. Reducing a limit takes effect immediately.

The difference between time-out and self-exclusion

Time-out is a temporary break — typically from 24 hours up to 30 days. During this period, you cannot log in to your account or carry out any financial activity. The account is reactivated automatically once the break period ends.

Self-exclusion is a long-term decision. Once activated, the account cannot be reopened until the specified period (such as 6 months, 1 year, or permanent) has ended. If you feel you are unable to control your gambling, choose this option. Our support team will help you through the process.

Family Protection

If a family member is concerned about someone's betting or gaming, help them get support. as999 can verify account-related information and take protective steps at the request of your family. Be vigilant to ensure that no one under the age of 18 can access the account.

21+

Age Restriction

as999 is for people aged 21 and above only. Access to the platform by minors is strictly prohibited. Age verification is mandatory during account registration.

Warning Signs

Seek help immediately if any of the following signs appear:

You are developing a tendency to repeatedly place larger bets to try to recover money you have lost.

You are hiding the time and money spent on gaming from family or friends.

Money meant for food, rent, or other essential expenses is being spent on betting.

You have tried to stop gambling but failed, or you feel restless when you try.

You are neglecting work, studies, or social responsibilities to spend time gambling.

How to get support

Contact the as999 support team

If you or someone you know seems to be struggling because of gambling, our support team will help you take the right steps — without any judgment and in complete confidence.

24/7 live chat support — immediate assistance available in Bengali and English.
Email: [email protected] — write to us by email for detailed issues.
Contact us directly for deposit limits, time-out, or self-exclusion.
You can activate the safety tools at any time from your Account Settings.

Responsible Gaming FAQ

Log in to your account and go to Account Settings or the Responsible Gaming section. From there you can set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. If you run into any issues, let our support team know.

Self-exclusion is a firm protection measure. Your account cannot be reopened until the set period has ended. Before returning after the period expires, a safety review process must be completed. This is intentionally kept strict so that decisions cannot be changed in an emotional moment.

Yes, your account balance remains completely safe during a time-out. Only login and betting activity is suspended. Once the break period ends, you can use your account normally again.

Contact the as999 support team right away — via live chat or by email at [email protected]. Our team will help you secure the account and take the necessary steps. Full confidentiality is maintained throughout.

The minimum deposit at as999 is ৳500 and the minimum withdrawal is ৳500. Transactions can be made via bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are typically processed within 5–30 minutes.

Some warning signs include: repeatedly gambling to recover lost money, hiding your gambling from family, spending money meant for essential expenses on betting, and being unable to stop gambling. If you notice any one of these signs, contact our support team — we are always ready to help.

Enjoy as999 responsibly

Know your limits, stay informed, and enjoy our game sections for entertainment.

More sections on as999